Refund policy
If you’re not entirely satisfied with your Bejoul, we are always happy to help you out with an exchange as long as the item purchased was not on sale and you’re within a 2-week exchange/return policy.
Here are the 5 easy steps on how to exchange or return your item:
1. Make sure that the item is unworn, unwashed, and undamaged and paper tags are in original condition and 14 days period after delivery has not expired.
2. Get in touch with our Customer Care team at sales@bejoul.com to get RMA form and the return shipping address.
3. Pack your order in original package and send it to us via any trackable and insured service of your choice, at your expense.
4. Let us know the tracking number so we can process your return faster.
5. Please allow 2-3 weeks to process your return. We’ll be emailing you as soon as we receive the returned items and refund or exchange your items.